Help centre
A few quiet
answers.
If you don’t find what you’re looking for, write to us — we reply within 24 hours, every day.
Talk to a personOur formulas are made gently — chosen for sensitive guts and quiet daily use. Most folk find them easy to add to a morning routine. If anything feels off in the first few days, write to us and we will guide you to a softer ritual.
No — every order is billed one time at checkout. No auto-renewals, no recurring charges, no surprise billing. Reorder whenever you’re ready.
Orders ship from our Houston, TX studio Monday through Friday, excluding holidays. Please allow 1–2 business days for processing. Orders placed after hours or on weekends ship the next business day.
Most U.S. orders arrive within 3–5 business days via standard shipping. Carriers may adjust for weather, seasonal volume, or service delays.
Free standard shipping on qualifying U.S. orders. Expedited shipping fees, if requested, are shown at checkout.
No — we currently ship within the United States only.
We offer a 30-day taste-it-yourself promise. Contact us within 30 days of receiving your order — even if the box is open. Once we receive your request, we review within 3–5 business days, and refunds appear 5–7 business days after approval.
All major credit cards — Visa, Mastercard, American Express, Discover. Payments are processed using 256-bit SSL encryption.
Each Opal Ridge formula is made in small, careful batches from our Houston, TX studio. We choose ingredients we can verify, suppliers we know by name, and doses we are comfortable taking ourselves. Every milligram is on the label — no proprietary blends, no hidden quantities.
Please consult your physician before adding any supplement to your routine if you are pregnant, nursing, or taking medication. We can provide ingredient sheets for your provider.
Once your package ships, you’ll receive an email with a tracking number you can follow on the carrier’s site.
Write to us right away. We will help you file a carrier claim and work toward a fast resolution — replacement, refund, or re-ship.